About Us
Locally owned and operated, Jungle Computer covers the Wilkes-Barre, Scranton and Hazleton Pennsylvania area. Because we are local we can provide you a varied range of Internet technology solutions in person.
With expertise in computer sales, service and support, networking, Web design, Web hosting, Website advertising and database development, Jungle Computer offers your business a full-service technology solution.
With the shift of many computer companies from the home and small business computer user to the large business customer, the home and small business computer user is increasingly being left behind. While being open to large business purchases, Jungle Computer promises to never lose sight of why we started our company.
We offer quality service, support & computers at competitive prices. Jungle Computer offers quality computers, monitors, peripherals, power protection devices, Tablet PCs, All-in-One PCs, networking products, input devices, data storage products, hardware and software, backup solutions and a comprehensive warranty with every computer.
We offer all types of custom built computer systems, computer repairs, upgrades, data recovery, networking, configuration, security along with wireless installations services in our office or on-site to both home and business users in the Wilkes-Barre, Scranton, Hazleton Pennsylvania area.
We are your local virus, spyware and malware removal and prevention specialists.
SERVICES
We repair and upgrade almost all brands of computers, including mass-merchandised computers sold at box stores like, Hewlett Packard/Compaq, Packard-Bell, e-machines, and others, mail order and on-line brands like, Dell, Gateway, Alienware, etc., Custom-built white box and clone machines, and any computer sold like, Frontier, Acer, Apple, Inteva, KDS, Magitronic, Samsung, Hyundai, Leading Edge. At Jungle Computer we repair them all quickly, affordably, and professionally.
Some common computer repairs include virus/spyware removal, replacement of damaged parts, debugging errors in applications, operating system fixes/reinstalls/upgrades, Internet access issues, networking issues, and upgrades of all kinds. We work on almost any computer-related problem, Virus/Spyware Removal, Data Recovery, Computer System Set-up, Computer System Tune-up, On-Site Services, In-Store Services, Home Networking, Business Networking, Wireless Networking, Security Systems, Outsourced IT Services, Computer Consulting, Surveillance Systems, Remote PC Service/Monitoring. Spyware and virus infections, Modem and Internet access problems, Microsoft Windows errors (OE, illegal operation, etc.), Video Card corruptions and anomalies, Crashed hard drives, Bad motherboards, System lockup, Blue screen, CD-RW DVD-RW and optical drive malfunctions, Sound problems, Blown power supplies, IRQ and DMA conflict resolution, Water, liquid, lightning and surge damage, Network access problems, computer noises, Legacy systems, Hardware and software upgrades of all kinds.
Regardless of your Internet issues, we will assist you in resolving them all. Whether it is Internet setup, installation, debugging, or email and/or browser issues, our technicians will get you up and running. For home or business, Jungle Computer will fix your Internet so it is working for you.
FREQUENTLY ASKED QUESTIONS (FAQ)
We have listed below some of the most frequently asked questions in connection with website design, computer repair and sales; along with answers. If you have a question that is not answered here, or you want to talk to us about, please feel free to contact Jungle Computer to discuss your requirements.
How long will it take for my web site to be designed?
The timeline of your website design project is often dictated by you. If you have a deadline in mind we will endeavor to meet it for you. The most common delay in the creation and completion of a new website is waiting for content (text/images) to be sent to us from you.
Once my website design is completed what after sales service do you offer?
We fully support any website we design and are always available should you encounter any problems or require any enhancements. We offer web site maintenance so that your website never get out of date.
Do I have to keep my website with you forever?
You may move your website to another web hosting company at any time. Once your website design is done, we send you a copy of the website on CD "if requested".
I run a small/medium size business and want an online presence to promote my business in a professional manner to new customers and to provide a more professional image to existing customers?
You need a professionally developed website, a domain name, and hosting. You also need the website uploaded onto your hosting account and promoted to major search engines.
If I choose a Content Management System (CMS) can I be sure that my web pages are "Search Engine Friendly"?
All the web pages created are Search Engine Friendly. Our CMS tools are easy to use and all our CMS's come with training.
Do I need a database on my website?
This will depend upon the amount of information you wish to be displayed on your website. If you have a lot of products and/or services, then it may be advantageous to have a database incorporated into your website. We will discuss this in detail with you and if a database is advised we will explain in detail exactly how this will work.
Can I have an e-commerce website?
Yes you can. We use Secure Servers (SSL) which have the latest encryption methods to ensure that your customers can buy from you knowing that the information they enter is secure and safe.
How much will a website cost me?
The cost of websites varie depending on the websites size and complexity. If you give us a call we will be glad to take the time to discuss with your website design requirements, and then give you a quote. If you need an idea on your website cost before calling Jungle Computer, Click Here to use our website quote tool.
Who owns the website once it is completed?
The website we design belongs to you completely. We will send you a copy of the website on CD "if requested". This copy is for your retention and if you want to use a different website design or web hosting company, you are completely and able to take that copy to them for use.
TESTIMONIALS
How do we know when we have succeeded?
We build relationships with our customers that start well before the beginning of the project, through the launch of the project, as well as continuing through the maintenance process.
We feel we have accomplished one of our goals for success when our clients express the following:
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Our website was designed by Jungle Computer and now is being serviced by them! We had a web promotion company call us recently. They promised we would be viewed on the first page of search engines if we signed up for their service. This company' prices were hundreds of dollars per month for each key word. In the process of showing us how "good" there service would be for www.davistrophies.com, they had us separately search with the keywords "plaques, "trophies" and then "awards". I indicated to the caller that we were already on the first page, in the top 7 positions on all 3 of these major key words through the service with Jungle Computer. I told the caller my current cost for this service was very reasonable. He then said it was "luck". He claimed my high level of service from Jungle Computer and the price would result in inconsistent results; and that I couldn't possibly get this level of service so much cheaper. I told him that I can check the web results anytime with these key words and I am always on the first page of a search. This company wanted $300.00 to $800.00 per key word for a 50 mile coverage radius of my business.
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My cost with Jungle Computer is $30.00 bucks a month for the basic service but it works like superior service. Our company is highly computerized and a very specialized business. We have not only used Jungle Computers web services, but the repair service as well. They are ALWAYS responsive. If the situation is an emergency they will be here very quickly to get us up and running, and at a reasonable rate too. We trust Jungle Computer for a high level of service at a fair price!
Thanks to Joe and the staff at Jungle Computer for a job well done!
Jim Davis
jim@davistrophies.com
Davis Trophies
Sweet Valley, Pa. -
Jungle Computer is the BEST!
When we need help with our computers or our website, I know I can always call Jungle Computer and the job will get done; fast and professionally.
One of the technicians from Jungle Computer will either come to our site or will assist us over the phone, and what I think is cool will log-in to our computers and fix the problem remotely while I watch. I would just like to say that when we need them they have always been there for us.
Steps to a Healthier PA - Luzerne County is an initiative from the U.S. Department of Health and Human Services (HHS) that advances the goal of helping Americans live longer, better and healthier lives.
Thanks you, your the best!
Sharon Shea
Office Manager
Steps to a Healthier PA - Luzerne County
Sharon.Shea@stepspalc.org -
Jungle Computer has awakened our website from the plain old Kidde website we had to our new dynamic fresh looking website that is an easy to maneuver information center, with a strong marketing model.
Thank you
Michael Kravitsky IV, CTP-CSL
michael@grasshopperlawns.com
www.GrasshopperLawns.com
1-800-LAWNCARE -
"I have purchased computers and computer equipment from Jungle Computer for both my home and office and have been happy each time. Joe at Jungle Computer makes sure I have exactly what I need and makes sure I know how to use it before he leaves. The service provided by Jungle Computer is terrific and much more reliable than any of the big name computer companies I used to deal with in the past. I have recommended Joe to others in need of computers, computer equipment and website work and will continue to do so in the future."
Michael J. Bendick, Esquire
480 Pierce Street, Suite 310
Kingston, PA 18704
(570) 283-1400
www.bendicklaw.com -
"Here at the Oscar Smith Company we have known Joe from Jungle Computer for some time. In fact we all affectionately call him "Jungle Joe". Whenever we have an issue with a computer, printer or the network we don't panic. We just pick up the phone and call Jungle Computer. Jungle Computer is on the problem within minutes. Joe from Jungle Computer comes to our rescue so fast I think he is waiting around the corner for our call. What is also nice about their services is that they can supply all our needs. It could be as complicated as setting up a new office with all it may need to run or as simply as a longer cord for your speakers. In today's busy world it is nice to know I have one less thing I have to worry about; Joe does my worrying for me."
Debbie Muench, Owner
Oscar Smith Company, Incorporated
P.O. Box 1455
Wilkes-Barre, Pennsylvania
18703
information@oscarsmithcleaning.com -
"Our law office has been using Jungle Computer for over a year. They have always provided prompt, courteous and professional computer and technical services."
Attorney, Jerome L. Cohen
67 Public Square
Suite 800
Wilkes-Barre, Pennsylvania
18701
pdelaney@cohenlawpractice.com
